Getting started
Set up your family and your child’s device.
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PurplPanda Help Center
Step-by-step guides for parents and guardians. Pick a topic below, or search at the top of the page.
Set up your family and your child’s device.
Kids, sign-in, PINs, and other grown-ups.
Assign work, add your own skills, and track progress.
Passwords, privacy, and fixing common problems.
Getting started · 2 minutes
Only grown-ups create accounts. Kids get their own sign-in inside your family, so you stay in control.
Go to purplpanda.com and tap Create a free family account.
Enter Your name, Email, and a Password (at least 8 characters), then tap Create account.
You’ll land on your dashboard with a banner that says Please confirm your email. Open the link we emailed you. Didn’t get it? Tap Resend email on the banner.
Tap Parent sign in at the top of the home page (it shows as Sign in on phones), enter your email and password, and tap Sign in.
Getting started · 1 minute
PurplPanda runs in the web browser, so there’s nothing to download from an app store. Add it to the home screen and it opens just like an app.
Open Safari and go to purplpanda.com.
Tap the Share button (the square with an arrow pointing up).
Scroll down and tap Add to Home Screen, then Add.
Tap the new PurplPanda icon, then tap Kids start here and enter your family code once.
Open Chrome and go to purplpanda.com.
Tap the ⋮ menu in the top-right corner.
Tap Add to Home screen (or Install app), then confirm.
Open the icon, tap Kids start here, and enter your family code once.
Open Chrome, Edge, or Safari and go to purplpanda.com.
Bookmark it (Ctrl+D on Windows/Chromebook, ⌘+D on Mac).
Click Kids start here and enter your family code.
Family & kids · 1 minute per child
Each child gets their own grade, lessons, and progress. Add every kid you’re helping learn.
Sign in. You’ll see Hi, [your name] and a summary of how your learners are doing this week.
The first time, this is the big Add a child button in the middle of the page.
For older kids, you can give them an email and a Kid password (at least 6 characters) so they can sign in from Parent sign in on any device. Leave it blank to use the family code and PIN only.
Their card shows up on your dashboard right away, with Progress & lessons and Start [name]’s session buttons.
Family & kids
On the home page, tap Kids start here (or I’m a kid).
Type the Family code and tap Continue. The tablet remembers it after the first time.
On Who’s learning today?, your child taps their picture.
They type their 4-digit PIN, and they’re in.
Kids can’t reset their own PIN, and that’s on purpose. On your dashboard, open the child’s Progress & lessons page, tap Edit, type a new PIN, and tap Save changes.
Family & kids
When one child is done, they tap Switch kid or sign out.
The next child taps their own picture and types their own PIN.
From kid mode, tap Grown-ups: open dashboard, type your Parent password or PIN, and tap Unlock dashboard. Tap Keep learning to go back.
Family & kids
Everyone in Grown-ups in this family sees the same kids, lessons, and progress. Each person has their own login and parent PIN.
On your dashboard, find the Grown-ups in this family box.
Type the Other parent’s email and tap Invite a parent.
They open the emailed link. If they already have an account, they tap Sign in and join. If not, they enter their name and a password and tap Create my login and join.
Family & kids
On your dashboard, tap Progress & lessons on the child’s card.
Tap Edit. You can change their first name, grade, PIN, picture, or email login.
Tap Save changes. A new grade shows the new grade’s skills the next time they sign in.
Lessons & skills · 30 seconds
Your child can practice any skill for their grade on their own. Assigning a lesson puts a specific skill at the top of their list under Your lessons, with bonus XP for finishing.
Dashboard → Progress & lessons.
Pick a Subject, Grade, and Skill. Custom skills show a ★ and “(custom)”.
Choose Questions (5, 10, 15, or 20). You can also add a Due date and a Note for your child, like “You’ve got this!”
It shows up on their home screen right away. Your dashboard shows how many lessons are assigned and waiting.
Lessons & skills · 2 minutes
Take a picture of a worksheet or upload a photo or PDF. PurplPanda writes a short lesson and 10 new questions like the ones on the page. You review everything before saving.
Tap Custom skills at the top of the parent dashboard, then tap From homework photo.
Choose the Subject and Grade the homework belongs to.
Tap Take a picture to use the camera, or Upload photo or PDF. You can add up to 4 pages.
For example, “Only the word problems” or “make them a bit easier.”
This takes about 20–40 seconds.
A banner says Drafted from your homework photo. Check each correct answer (the filled circle), edit anything you like, and tap Try it to preview. Nothing is saved yet.
You can assign it to a child right away, or tap Not now.
Lessons & skills · 5 minutes
Great for weekly spelling words, vocabulary lists, or anything your child’s class is covering. Custom skills show up next to the regular skills for that grade.
Go to Custom skills → New skill (or Create your first skill if you don’t have any yet).
Choose a Subject and Grade, then give it a Skill name like “Spelling words: Week 8”. A Short description, Mini lesson, and Key points (one per line) are optional.
Tap Add a question and pick a type:
item | group.Have a list already? Tap Paste a list to add many questions at once. Show an example shows the format.
Tap Try it to play it like your child would, then tap Create skill.
Lessons & skills
After signing in, kids see a greeting, their level, XP, and day streak, plus any lessons you assigned under Your lessons. They can pick a subject and skill, read the short lesson, and tap Start practice. Practice avoids repeating questions.
60 seconds. How many can you get?
Flip cards to match questions and answers.
Climb higher with 3 hearts. Don’t fall!
No choices. Type the math answer on the keypad.
Lessons & skills
On your dashboard, tap Progress & lessons on a child’s card. Here’s what you’ll see:
Account & help
On the sign-in page, tap Forgot password? and enter your parent account email. Open the link, type your new password twice, and save.
On your dashboard, tap Set a quicker parent PIN (or Change parent PIN). To remove it, enter your account password and tap Remove parent PIN.
Open the child’s Progress & lessons page → Edit → Remove this child → Delete. This permanently erases that child’s progress.
Only what’s needed to run their practice: a first name, grade, picture, 4-digit PIN, an optional email login, and their learning progress.
No. There’s no chat or messaging, and kids don’t need an email address. They sign in with your family code and a 4-digit PIN.
Submit a support ticket with the category “Account & sign-in” and we’ll delete your account and all child profiles.
Account & help
Check spam, junk, and promotions folders, and search your inbox for “PurplPanda.” Still missing? Tap Resend email on the yellow banner on your dashboard.
Check that the tablet has the right Family code. To change it, tap Use a different family code. PINs are exactly 4 digits, and you can reset one from Edit on the child’s page.
That family hasn’t added any children yet. A grown-up needs to add a child from the parent dashboard first.
The homework photo feature is temporarily unavailable. You can still build a custom skill by hand. Please let us know if you see this.
Retake it flat, in bright light, with the whole page in view. Printed worksheets work better than handwriting. Add a note under “Anything to focus on?” to steer it, and edit any question before tapping Create skill.
Pull down to refresh, or close the tab and reopen from the home screen icon. Check the Wi-Fi connection. If it still won’t load, clear the browser’s cache.
Progress saves as your child answers. Refresh the Progress & lessons page after they finish a session.
Feedback & support
Something not working? Tell us what happened and we’ll get back to you by email. You’ll get a ticket number so you can check its status anytime.
Your ticket number is . Save it to check the status anytime. We’ll reply to your email.
Already sent one? Check your ticket’s status.
Feedback & support
Enter the ticket number from your confirmation (like PP-1001) and the email you used.
Feedback & support
Have an idea that would make PurplPanda better for your family? Share it here. Other parents can vote on ideas, and the most-wanted ones move to the top of our list.